You may enter into a plan from the online payment portal, by using the automated phone system at 312.744.4426, or in person at any of the neighborhood payment centers or City Hall.Ĭlick here to learn more about Utility Billing Payment Plans. If you cannot pay your utility bill in full, there are payment plans available. EZ Pay Station: Personal check, credit/debit cards, or cash.Payment Center: Check, cashier's check, money order, credit/debit cards, or cash.Mail: Check, cashier's check, or money orders.Phone: Electronic check or credit/debit cards.Please enter the information exactly as it appears on your bill, including dashes. We will locate your account based on this information. Online: Electronic check or credit/debit cards Locate your account Locate and enter information from your statement using the form.Debit cards must have Visa or MasterCard logo. The City accepts the following major credit cards: Visa, Master Card, American Express, and Discover. Mail: When paying by mail payment should be addressed to: Jennie Bennett spent four years as Chicago’s chief financial officer, faced with structurally imbalanced budgets and plummeting revenue during the pandemic.3) Neighborhood Payment Centers, open Mon-Fri 9:00 am to 5:00 pm.Superior, 1st Floor, open Mon-Fri 8:30am - 4:30pm in more than a decade, a sign that the Windy City is finally starting to turn its beleaguered finances around. Room 107A, open Mon-Fri 9:00 am to 5:00 pm Chicago won its first upgrade from Fitch Ratings Inc. In-Person Payments: There are multiple in-person payment options, including City Hall, neighborhood locations, and automated EZ Pay stations:.By Phone: Please call 312.744.4426 and follow the instructions via the automated phone system.Some payment options are outlined here in English and in Spanish.Īlong with paying online, you can also pay by phone, by mail, or in-person at a payment center or automated EZ Pay Station. Concerned about paying your utility bill?
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